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微软表示目前正在调查这个问题的原因。如果用户无法再次成功启动Outlook 2010,推荐用户临时切换访问网页端Outlook。那些尝试启用Outlook 2010的用户会收到以下的崩溃信息:
Faulting application name: OUTLOOK.EXE, version: 14.0.7224.5000, time stamp: 0x5bcb80d1
Faulting module name: olmapi32.dll, version: 14.0.7224.5000, time stamp: 0x5bcb809a
Exception code: 0xc0000005
Fault offset: 0x000000000001e4b9
Faulting process id: 0x3998
Faulting application start time: 0x01d47d3befb78cd8
Faulting application path: C:Program FilesMicrosoft OfficeOffice14OUTLOOK.EXE
Faulting module path: C:Program FilesMicrosoft OfficeOffice14olmapi32.dll
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